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Development
With experienced Speech Scientists; Contact Center and Voice Technology
specialists, Real Soft is highly proficient in providing Professional
Services at any stage of the product development. Our offerings
for the various stages include:
Our professional service offerings include:
Analysis
Call Center Assessments
• ROI analysis
• Assessing need for speech recognition
• Platform selection process
Design
Voice User Interface Design
• On-site VUI design experts
• Requirements gathering with end-user
• Industry best practices for information collection and translation
into
specifications
Speech Solution Design
• Most appropriate solutions on best platforms
• Solution design is the point of focus
• Five-phase delivery model
Development and Implementation
Grammar Development Services
• Speech scientists for grammar design
• Custom built grammars
• Pre-built grammar modules
• Intensive testing process before release
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